The amount of Compensatory Credits will be calculated depending on the type of Insurance and the Compensation Coverage Level of the currently used package.Ĭompensatory Credits, Promotional Credits, and Free Credits won't be subject to the terms of the Service Level Agreement and its insurances. Users will be compensated with Compensatory Credits, which will be deposited once the currently used Credit Package has been consumed. If a refund is awarded, the client will receive funds equivalent to the remaining credit balance in the client's account.ĮndCaptcha offers a unique Service Level Agreement that compensates its users when there is a drop in Quality Standards. The client was unaware of any explicitly written service constraints before making a purchase. The client has partially used the service and has no use for remaining balance in the client's account. The client is unsatisfied with the results obtained when submitting Unsupported Images. Refunds are processed in a case-by-case basis. Refunds and Chargebacks:Īny fulfilled claims for chargebacks before consulting our helpdesk will result in an immediate suspension of the clients account and appropriate legal action (fraud). EndCaptcha reserves the right to include Unsupported Images at any time without previous notice.Īdditional information about the types of insurances provided in the Service Level Agreement may be found here. Service Level Agreement:Įven though customers may submit Unsupported Images, and EndCaptcha will do it’s best effort to solve said images in a timely fashion, the Service Level Agreement won't cover any Unsupported Images and won't be available during dates included in the Maintenance and Holidays Calendar. Violation of this policy will result in account suspension. Sharing account details, selling and reselling accounts, and selling awarded coupons is prohibited.
Exploiting the service function used to claim images as incorrectly solved Ownership of an EndCaptcha account:Īll accounts created in EndCaptcha remain as sole property of EndCaptcha, and its parent company. Exploiting in any way the Service Level Agreement compensation Constantly submitting images that are unreadable
Using EndCaptcha's API in ways that negatively affects the operation of the service Examples of these harmful activities are: Unsupported Activities:ĮndCaptcha reserves the right to terminate any client account without notice if, by its sole judgement, EndCaptcha determines that the client is engaged in activities that negatively affect service levels. Any complaint about any particular EndCaptcha client should be reported to EndCaptcha reserves the right to suspend its clients' account if, through an report, gets hold of undeniable proof that the client is engaging in illicit activities.ĮndCaptcha reserves the right to change at any time its Terms of Service, prices of packages, Service Level Agreement conditions and compensation, and Unsupported Images without prior notice. Any use of the service for activities that are deemed illegal is strictly prohibited.ĮndCaptcha is not responsible for the actions of its clients. EndCaptcha is a Data Entry Company that focuses on fast and reliable conversion of Images to Text and general digitization.
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